SHIPPING & RETURN POLICY

FREE SHIPPING ANYWHERE IN CANADA ON ALL ONLINE ORDERS $100 AND ABOVE! (with the exception of televisions)

We will cover the cost of shipping to addresses in Canada for orders placed online with a total cost before tax of $100 and above. Orders sent via the free shipping option will be shipped with tracking and signature upon delivery. This offer does not apply to the purchase of in-store gift cards or custom quotes.

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SHIPPING

• We ship only within Canada by either FedEx or Canada Post.
• Items will be shipped on weekdays only. Orders placed on Friday may be shipped out the following week.
• We reserve the right to limit quantities.

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RETURNS

• Items purchased on our website may be brought back to our store or shipped back to us. Customer is responsible for cost of shipping and for any items lost in the mail.
• Stock items purchased on our website may be returned within 14 days of receipt, or exchanged within 30 days for items of equal or greater value. Returns must be in original condition accompanied by all packaging and accessories.
• Shipping costs will be reimbursed during the exchange period for items under warranty deemed to be defective upon our inspection.

Please send all returns to:
Ronsons Audio Video
98 Broadway
Tillsonburg, ON N4G 3P6

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EXCEPTIONS ON RETURNS

• There are no returns on headphones priced at $650 and up.
• There are no returns on open styli or cartridges.
• There are no refunds or exchanges on special order items.